Saturday, December 7, 2019
DessoÃ¢â¬â¢s Leadership and Human Management Process Ã¢â¬ Free Samples
Question: Discuss about the Dessos Leadership and Human Management Process. Answer: Introduction Desso is a leading carpet manufacturing organization that has branches in several parts of the world. Desso is present in Europe, South Africa, Middle East, Asia, New Zealand, America as well as Australia. The organization has been in the carpet manufacturing industry for over 80 years and it has specialized in the production of commercial tiles and carpets to be used in high end offices and buildings. The organization targets the rich and affluent in the society and it has partnered up with architects in order to produce tiles and carpets that are appropriate for a modern design. The organization prides itself in the production of quality goods in order to beat competition. Additionally, instead of only selling its products to its customers, the organization has been able to partner up with other key players in the construction industry as part of a modern movement aimed at changing the way that houses are built. The organization has been able to be successful through the selection of ideal employees that are able to understand the goals and objectives of the organization. Additionally, it has been able to utilize various leadership skills which allow the employees to grow as well as follow the directives given by their superiors. Customer service is of great importance to the organization and that is why, the company seeks for its materials from New Zealand in order to come up with products that will change the way that people view the carpet industry. The slogan of the organization which reads the floor is yours allows the customer to feel appreciated and leads them to believe that they are in control of the choices that they make. The leadership and human management skills of the organization have enabled it to grow over the years and become a major competitor in carpet manufacturing industry. Sustainability Related models An organization needs to rely on the society in order for it to grow and be able to make an impact in the society and this can be achieved through the adoption of sustainability strategies. Sustainability strategies look at the market from a holistic perspective and divide it into various manageable sections for the organization[i]. This means that the organization will have an influence on the society, infrastructure as well as the environment. Desso is a leading carpet manufacturer and as such it has an effect on the people as well as the environment. The reason why the organization has been in existence for long is because it has managed to find a balance between maintaining the environment as well as pleasing their clients. The Desso carpets are made from wool that is acquired from New Zealand, their other products such as carpet tiles are made from high quality stones that are gathered from the environment[ii]. This means that for the organization to be in existence for that lon g and be able to continue producing high quality materials, it has to make valuable connections with the people as well as ensuring that it has maintained the environment. When one aspect is neglected, the other aspect is bound to fail. For example, if the organization focused more on human capital and failed to observe environmental sustainability then it would be difficult for the organization to make an impact in the community. Social Sustainability Desso operates in several parts of the world and as such it relies heavily on human capital for it to be successful. This means that the company has to invest in acquiring people that will be loyal and able to take instructions[iii]. The role of the human resource manager in any organization is to ensure that they are able to select a group of employees that will help the organization to achieve its goals. In this case, the organization seeks to transform the architecture industry by being able to have an input on the interior designing of a building. The organization therefore, hires people that have knowledge in interior designing as well as knowledgeable in understanding the needs of their clients[iv]. The success of the organization can be based on the fact that the human resources manager is able to evaluate the employees and assign them the duties that they can be able to manage in a given time frame. Human capital is a major component of the organization and this means that the organization has to spend money in looking for the right employees as well as sustaining them. When an employee is comfortable at their work place, it becomes easier for them to deliver on the job given. Therefore, there is need for constant motivation from the leaders in order to ensure that the employees are able to continue working effectively[v]. Giving competitive employee salary package will make it easy for the employee to remain loyal to the organization and not to entertain offers from a competition organization. Additionally, the organization relies on the creation of social networks that will enable it to remain relevant in the industry. This means that the organization has known the value of having relationships with other key players in the industry such as designers and architects. The social networks created ensure that the organization is able to find employment for its people as well as remain relevant in the industry[vi]. Moreover, it becomes important for the organization to build trust and a good reputation in order for it to last long in the market. Trust allows people to believe in the mission and goals of an organization and this can be achieved when the organization is dedicated to meeting the deadlines set by the customer. An organization has to put the needs of the client first in order to be able to acquire their trust[vii]. While it is important to meet the deadline of a project as agreed upon with the customer, it is more important to ensure that the services delivered are of high quality. A client will only offer a recommendation to another individual if they are pleased with the way that they were handled in the organization and if they were happy with the end product. Therefore, it is important to foster trust and a good reputation in order for an organization to be sustainable. Additionally, an organization has to have power and influence in their industry in order to achieve sustainability. This means that the organization will be able to be a leader in its capacity and enforce change. Desso has been in the carpet manufacturing industry for over 80 years and this has it grow and delve in new territories. Its presence in many countries across the world makes it easier to be established as a household name and many people can identify with their products[viii]. The projects that they have worked on over the years have seen them named as one of the leading organizations in the production of tiles as well as carpets. Desso is a key player in the industry thus making it easy to beat competition. Other organizations have to ensure that they are able to produce goods of the same quality as Desso in order to be sustainable. In addition, for an organization to be sustainable it has to understand the politics of the places that they decide to invest. Investments help the organization to grow and at the same time help their reputation to grow but before making an investment, the organization seeks to understand the political systems of the countries[ix]. This would help the organization to understand how business is run in this given countries and if the politics of the land will have a positive or negative effect on their business. With such an understanding, it becomes easier for the organization to know the strategies to adopt in order for their business to grow. Desso has invested in countries where the political systems are stable. It has chosen to invest in countries where there is minimal likelihood for the political systems to change[x]. The stability of the political systems makes it easy for the organization to focus on the manufacturing and sale of its products rather than the political instabil ity of the region. Sustainability is, therefore, possible through observation of political systems. Environmental Sustainability The organization relies on the environment to provide it with the materials needed to manufacture their products and as such there is need for it to be involved in activities that will ensure that the environment is protected. The company manufactures tiles that are come from unique materials such as stones and gems. Additionally, it manufactures its carpets from materials acquired from animals such as sheep and there is need for the organization to give back to the community by getting involved in projects that will encourage the sustainability of the environment[xi]. For example, the organization is involved in many projects that are geared towards the protection of the environment. In a world where global warming has become a continuous scare, the organization seeks for opportunities where it will be able to conserve the environment such as planting trees. In the production phase, the organization has acquired machinery that ensures there is minimal pollution of the environment[xi i]. This means that the organization has been able to control the fumes released to the environment in order to ensure that there is minimal interruption in the season cycles. Additionally, the plants are located in areas where there is minimal human population. The gases that are emitted during the production of tiles and carpets can be harmful to human beings and other living beings. The Desso companies are located in areas where it is hard for the fumes to interfere with the living conditions of living things[xiii]. Additionally, the workers are given special attires when working in the organization and this are meant to protect them from the dangerous fumes emitted during production. The consideration that the organization has put towards the environment and the people has made it easier for it to achieve sustainability. Leadership Strategies Strategic leadership is the ability of an individual to influence people to carry out their responsibilities thus leading to financial freedom. Strategic leadership allows the leaders to take a laid back approach in guiding their employees by helping them to see sense in the way that they achieve success. Leaders that employ strategic leadership are confident that with the right guidance employees can be successful in their filed with minimal supervision[xiv]. Strategic leadership requires the leader to craft elaborate and direct messages to help their employees make independent decisions that will in the end offer them and the organization financial stability. Desso has been in the carpet manufacturing industry for over 80 years and it has been able to achieve this through having employees that are able to make decisions geared towards the stability of the organization. Employees are allowed to make decisions on their own guided by the mission, vision and goals of the organization[xv]. The organization has employed employees from different cultures across the world and it has sustained them through allowing them to be self-reliant. Leaders in the organization employ different strategies that help them to command respect as well as loyalty from the employees. There are minimal restrictions on what an employee can do in the organization thus making the employees feel as part of the organization. They encourage creativity and this has helped the organization to continually beat competition. Leadership requires the leader to build the dreams of the employee in order for the organization to develop concepts that will lead to sustainability. Human Resource Management Finding the right people to work in an organization helps it to be successful and relevant in the given market. The human resource manager is tasked with the responsibility of looking for individuals that would help the company to grow and achieve its targets. This means the organization will have to acquire people that understand their mission, vision and goals to work in the organization[xvi]. For a startup, it can be challenging to find employees that will be able to fully grasp the intentions of the organization towards their audience. This means that the human resource manager would have to source around for new employees from time to time. However, for an organization such as Desso, employee retention is important. The human resource manager has been able to retain a number of employees by offering them lucrative salaries[xvii]. Additionally, the firm is able to encourage competition in the organization by ensuring that there are bonuses given to the best performing employees. When an employee is motivated enough, he/she is able to remain dedicated to their work which leads to the success of the organization. Moreover, employee retention in the organization has helped to create loyalty for the organization. The organization allows people to be creative in the designing and making of various products which makes it easier for the employees to enjoy their work. When an employees input in the work is valued, the employee is able to find meaning and satisfaction in their work thus making it easy for them to accomplish the tasks given to them[xviii]. Moreover, minimal supervision, leads an individual to be more reliable and efficient in their work. Recommendations The organization has been able to flourish for the 80 years because it has employed sustainability strategies. However, it would flourish if it was able to focus more on human capital retention that acquisition of resources. When an organization is able to invest in their employees, it is able to tap into the potential and the organization is able to achieve success[xix]. Additionally, the organization needs to employ people from different cultures in their organization in order to embrace cultural diversity. Cultural diversity encourages cohesion and the people are able to work together in order to deal with the existing problems[xx]. The organization could also invest in other untapped markets such as the middle class. They could manufacture goods that will carter for the middle class and in the process help to create more employment for different people. Venturing into a new market will help the organization to remain competitive as well as give back to the society[xxi]. Conclusion Desso is a leading carpet manufacturing organization that has been in the business for over 80 years. The organization has penetrated several countries in the world and they cater for the high end clientele. The organization has been able to remain as a competitive organization through investing in their employees as well as their products. The quality of their products has enabled it to expand into various territories. The strategic leadership employed by the organization has enabled it to retain several employees throughout the foreign countries. Human resource management is the acquisition of human capital in order to grow an organization. The human resource manager is tasked with the responsibility of ensuring that the employees they hire are a best fit for the organization. The sustainability strategies employed by the organization has enabled it to expand. Bibliography Hendry, C., 2012. Human resource management. Routledge. Legge, K., 1995. What is human resource management?. In Human Resource Management (pp. 62-95). Macmillan Education UK. Guest, D.E., 2011. Human resource management and performance: still searching for some answers. 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